2. Terms of Service

Effective Date: [Insert Date]
Last Updated: [Insert Date]

These Terms of Service (“Terms”) govern your use of the services provided by Inteligencia Artificial Mexico (“we,” “our,” or “us”) through the Meta WhatsApp Business API. By communicating with us via WhatsApp, you agree to these Terms.

1. Use of Services

Our WhatsApp channel is provided for customer support, communication, and information exchange.
You agree to use the service only for lawful purposes and not to send harmful, abusive, or illegal content.
We reserve the right to suspend or terminate service if misuse is detected.

2. Data Collection & Privacy

We collect and process personal information as described in our Privacy Policy.
By using our services, you consent to such collection and processing.

3. Intellectual Property

All content provided by us (messages, documents, branding, etc.) remains our property.
You may not copy, reproduce, or distribute our materials without prior written consent.

4. Service Availability

We strive to provide reliable and continuous services.
However, we make no guarantees of uninterrupted availability, as the WhatsApp API is managed by Meta Platforms, Inc.

5. Limitation of Liability

To the fullest extent permitted by law, we are not liable for damages arising from the use or inability to use our WhatsApp services.
You are responsible for ensuring the accuracy of information you provide.

6. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated Terms.

7. Governing Law

These Terms are governed by the laws of Mexico. Any disputes shall be resolved under Mexican jurisdiction.

Contact Us
Inteligencia Artificial Mexico
Email: support@iafact.io
Phone: +52 221 282 2205
Address: Puebla, MX

3. Data Deletion Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Inteligencia Artificial Mexico, we respect your right to control your personal data. This Data Deletion Policy explains how you can request deletion of your data and how we handle such requests.

1. Scope

This policy applies to personal data collected through our WhatsApp API services, including your contact information, message history, and attachments.

2. User Rights

You have the right to request deletion of your personal data at any time.

3. How to Request Deletion

To request deletion of your data, please contact us using any of the following methods:

Email: support@iafact.io
Phone: +52 221 282 2205
WhatsApp: [Insert WhatsApp number]

Please include:

Your full name
Your phone number linked to WhatsApp
A brief description of your request

4. Processing of Requests

We will verify your identity before proceeding with deletion.
Upon verification, we will delete your data from our systems within 30 days unless retention is required by law.
Once deleted, your data cannot be recovered.

5. Exceptions

We may retain certain information if required:

To comply with legal obligations.
To resolve disputes or enforce our agreements.
For transactional or accounting records, where retention is legally mandated.

6. Updates to Policy

We may update this Data Deletion Policy from time to time. Updates will be posted with a revised “Last Updated” date.